Nelforce FAQ
Welcome to the Nelforce FAQ page! Below, you’ll find answers to common questions about our premium furniture. If you need further assistance, feel free to reach out to us directly.
**Q: What is Nelforce?**
A: Nelforce is a premium furniture brand that focuses on high-quality sofas and beds. We are dedicated to providing stylish, durable pieces that enhance your home.
**Q: Can I visit a store to see your furniture in person?**
A: Nelforce is an online-only retailer, and we do not have physical stores or showrooms. Our website provides detailed images, descriptions, and dimensions to help you choose the right product.
### Product Information
**Q: What types of furniture do you offer?**
A: We specialize in premium sofas and beds, crafted to bring comfort and sophistication to your living space.
**Q: Can I customize my furniture?**
A: Currently, Nelforce does not offer customization options. Our products are available in selected designs and finishes that cater to a wide range of tastes.
**Q: How do I care for my furniture?**
A: Regular cleaning and gentle handling will help maintain the quality of your furniture. Please avoid harsh chemicals and excessive moisture to keep it looking its best.
**Q: What should I do if my furniture arrives damaged?**
A: If your furniture arrives damaged, contact us immediately with photos and order details. Our team will work with you to resolve the issue quickly.
### Warranty and Returns
**Q: Do your products come with a warranty?**
A: Yes, all Nelforce furniture includes a warranty covering manufacturing defects. For more details, please refer to the product page or contact us.
**Q: Can I return or exchange my furniture?**
A: We offer returns and exchanges on eligible items. For more information, please see our Return Policy page or contact our support team.
Still have questions? Contact us via email at hello@nel-force.com, and our team will be happy to assist you!